Healthcare

At CAI we believe that success is the result of strategic planning, an understanding of the psychology of patients and payers, and the ability to always think ahead.

CAI has been collecting healthcare debt since 1977. We are a healthcare collection industry leader; in fact, a major portion of our current client base is made up of nationally-known healthcare institutions. CAI consistently achieves top performance ranking with many institutions for primary and secondary placements. We understand the processes and terminology associated with healthcare billing. We have controls in place to maintain patient confidentiality, and we have policies in place to ensure that we reflect your unique healthcare mission and recover the highest percentage of dollars based on your payer mix.

Our team of professional healthcare collectors is trained to the highest standards of the industry and taught appropriate communication techniques that yield maximum recoveries while maintaining our clients’ good reputations. Our technology optimizes our efficiency. Of course, our efforts are fully compliant with industry regulations including the Fair Debt Collection Practices Act (FDCPA), the Fair Credit Reporting Act (FCRA), and the Health Insurance Portability and Accountability Act (HIPAA), among others.

Click here to read about how our healthcare clients have ranked our performance. Then contact us to find out how our professionalism, compliance, and performance can help you increase recoveries for your institution.