Credit Adjustments Inc. (CAI) has been an industry leader in receivables management for over thirty-five years. Since its inception in 1977, CAI has evolved from a staff of six to a thriving 100+ employee agency with four call centers. Headquartered in Defiance, Ohio and with offices in Georgia, Minnesota, and New Hampshire, CAI specializes in health care and higher education accounts receivable.
Our company combines third-party collections and early-out products with its sister company, Sakal Services, Inc., to provide a robust system that ensures premium and effective service with high recovery rates.
We customize our early-out billing, insurance follow-up, payment monitoring, automated messaging, courtesy calls, and pre-collection letters to meet each individual client’s needs.
At no cost to our clients, CAI offers seminars, customized training and account receivable (A/R) consultations to ensure that our clients become as effective as possible in recovering their A/R before outside sources are required.
All CAI third-party collection programs can include, but are not limited to: customized workflow, system-generated letters, predictive dialing, integrated payment monitoring, student account resolution, rehabilitation, cohort reduction, nationwide litigation management, and automated demographic verification.